Western digital my book external hard drive users manual 10 pages storage western digital my book user manual. Wd my book 4tb not recognized external drives for pc wd. Over the years i have stored photos across 5 different external drives. Problem started with the purchase of a an external drive 4 tb my book from western digital. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. The dashboard if a problem occurs with the wd my cloud device, wd customer support will need information about your wd my cloud device to troubleshoot and determine the best solution. I can access the admin account on my router but that is the limit of my knowledge. Western digital my book connection to windows 10 microsoft. Fix wd my passport for mac not showing upnot working on mac. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your. How i rescued my data from a 3tb wd my book external hard drive.
Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Click on next and follow the prompts to run the troubleshooter. The inclusion of the wd discovery with this was a nice nice addition from my 4tb wd. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of.
Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Wd my book fall 2016 disassembly with card, without. I have tried formatting the my book drive using file explorer, but it tells me the drive is write protected. We have had issues ever since loading the software. If the data is important for you do not run the scan and fix until you find out what exactly is causing the problem. Buy wd 4tb my book desktop external hard drive usb 3. If your product is not listed above, please visit the product page. When i try to export them to another external disk or. My computer recognizes the drive, and i can write to it and read from it, in fact i have saved my first complete disk backup. The cable is working, but the driver is not working despite showing the light. How to open a western digital usb my book 4tb 6tb 8tb and 10tb external drive duration.
Wd recently updated their my book external desktop hard drive line for both the mac and pc audiences. I had a bit problem in the drive detection in my pc as i am currently using windows xp, the problem was solved with the drive detection tool from wd site. Seagate backup plus slim 2tb portable hard disk drive design. I can open the folders and see the files, but very slowly. Oct 03, 20 the my book for pc comes in 2tb, 3tb and 4tb capacities while the my book for mac tops out at 3tb. Dear dennis, i dont know whats going on but all my files on my external western digital my book are marked as read only. Make sure to try and reinstall the drivers as suggested by ramesh. Hi, my first post here i really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight when i. I bought a western digital my book essential edition 1tb external hard drive in july 09. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Wd my book 4tb keeps on disconnecting external drives.
The two new 10tbs are both good and working fine in the nas. As it turns out, the my cloud series is replacing the my book line. Problem with new wd my book 4tb external hd the something. Western digital my book problem question and answer dti. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. Western digital my book problem question and answer dti data. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. I was having the same problem with my book essential 3tb usb 3. Problem with wd my book 4tb external drive on mountain lion i use an external drive as my primary data drive. Western digital my book 8tb and my passport 4tb external. The problem is the wd smartware software that the drive uses it is absolutely rubbish the main problem being the resources that the software hogs and my machine is only 3 months old.
Sep 02, 2014 hi, my first post here i really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight when i. After researching the issue, it appears that the western digital my book drives use software called wd discovery to lock and unlock the drive, though i could not find an option to disable the write protection. I dont remember my last 4tb my book being this top heavy and prone to tipping over. My problem now is that when i try to transfer data off the drive it starts the transfer then stalls and just sits. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. My book 4tb desktop hard drive with password protection and. Western digital 4tb my book desktop external hard driveusb 3. My pc is an hp pavilion e9180f running windows 7 64 bits. My name is caner, i konw when you look up in the forms there is lots of theads about this problem but i clount find a similer problem as mine.
If i powered down with the western digital external 3tb attached via usb3 cable the laptop would shut down out of windows 7 home premium wsp1 64bit but after the screen would go black the computer would continue to run. The gtechnology gdrive with thunderbolt 8tb betters the my book 8tb consistently even over. The only negative i have noticed is that, since i used it with my alienware m17 laptop, it sits on my lapdesk and is quite prone to tipping when i move the lapdesk over to fast. How to solve my wd hard drive not recognized in windows 10. Adding a 2nd hard drive or solid state drive to a laptop by replacing the dvd or bluray drive duration. The computers will no longer recognize memory cards. I just recently purchased a wd my book 4tb external hd. Problem with wd my book enclosure, snipping pins 7 and 8 didn. Designed to meet wds demanding requirements for durability, shock tolerance and longterm reliability, we stand by the trusted my book desktop storage with a 3year limited warranty. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. R800p wd 4tb drive not recognized netgear communities. Wd my book 4tb not recognized external drives for pc.
We are trying to run on two seperate computers both hp laptops one running win7 one running vista. Wd my book essential 3 tb controllerpcb issues connectivity. The western digital hard drive is one of the most extensively acclaimed, and the nonvolatile storage devices can be considered as the perfect option to save the digital data in a wellorganized manner. Wd data recovery external hard drive and software support. Password protection with hardware encryption with builtin 256bit aes hardware encryption with wd security software, you can set your own personalized password to help keep your content private and safe. The dashboard if a problem occurs with the wd my cloud device, wd customer support will need information about your wd my cloud device to. Windows 10 wd mybook not recognized anywhere on my dell. Find low everyday prices and buy online for delivery or instore pickup. Ive recently shucked two x 10tb wd my book external hdds. Nov 01, 2016 how to open a western digital usb my book 4tb 6tb 8tb and 10tb external drive duration. The shucking was simple and the two whites replaced two x 4tb whites in my wd nas. Fix wd external hard drive not workingrecognizedshowing up.
Aug 28, 2015 i the drive doesnt work even on a different computer download wd drive utilities and use the short test to scan the hdd health. I recommend you to start windows installer and try to check if the external hard disk driver is getting install or not. My wd my book 4tb ex disk has stoped being recognized by my latop. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. I have bought an external 2t hdd which connects to usb3. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files. Wd recently updated their my book external desktop hard drive line. The wd my passport for mac is not showing up in finder nor in disk utility.
I have tried connecting the my book directly to my computers ethernet port it does the same thing. Dr i did the pin snip mod on a wd my book enclosure and i cant work out what went wrong any ideas. Problem with wd my book 4tb external driv apple community. The western digital can encrypt the data on the external usb hard drives such as my book or my passport drives. Problem with wd my book enclosure, snipping pins 7 and 8. Password protection with hardware encryption the my book devices builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. I bought this second extenal drive for backup to an existing identical totally functinal wd my book 1230 4 tb. Thanks to the seller for the prompt delivery and well packing of the product. Id also see if all the latest os and driver updates are installed on the system. This will start the installation process for the backup software. Wd my book external drive not working posted in external hardware. I have looked but there is no tab or switch on the usb drive to unlock or disable the write protect. If the issue still persist, refer to the below method. Western digital 4tb my book desktop external hard drive.
Hello malinda1, on the basis of information you have provided, i would request you to please contact wd s technical support for live troubleshooting regarding the issue you are facing. Tips for getting started with the wd my book backup drive. Ive got an r8000 with a 2tb drive wd my book, new version in the usb 2. If the drive is connected to the computer, via usb3 or usb2, the computer will not boot up. Bought x2 units of the wd 4tb my book desktop external hard drive, so after researching through the internet and many other websites to compare it to other brands, i chose to buy it, once i get it before the due date thanks amazon i unboxed one of the units and followed the instructions on the reference paper that came with it, works fine. Wd my passport ultra 4tb portable hard disk drive 2019. There are two ways in which you can get your device info and request support. I bought both of them several years ago at least 34 and i appreciate how dependable are they.
Wd my passport failure and fatal device hardware error. I plugged it in and did a quick format, then started copying files over. Wd quality inside and out millions of people around the world trust their data to the my book desktop hard drive. My 1tb wd external hard drive is not working on my windows 10 pc and i can do nothing to the drive since it fails to show up in this pc. My cloud sounds a lot like wds my book live product line, doesnt it. From all the articles i came across, the write protect read only issue appears to be a widespread problem that happens to users. Western digital my book 8tb and my passport 4tb external hdds. The my book for pc comes in 2tb, 3tb and 4tb capacities while the my book for mac tops out at 3tb. Bad dc adapter since this is the desktop version with external power. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests.
Just bought a wd my book 4tb desktop hard drive and its causing a major problem. I know the problem was not with my computer or cables because i had another same wd bought exactly at the same time and it was working well. Wd my book 4tb external usb crashed techspot forums. Wd my book external drive not working external hardware. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive.
Purchased two wd my book 6tb drives for consolidation and backup of photos. Hi guys, i have used my nasdisk mycloud 4tb for few month, with all my stuff, and now im going to ensure backups using the safepoint feature. Millions of people around the world trust their data to my book desktop storage. Hi everyone, got same problem, i buy a wd mybook essential 1tb usb3. The gtechnology gdrive with thunderbolt 8tb betters the my book 8tb consistently even over the.